Terms and Conditions

Terms and Conditions

Effective Date: July 10th 2026
Last Updated: July 10th 2026

These Terms and Conditions govern your access to the Signature Production website and your purchase, booking or use of any services offered by Signature Production.

By accessing this website, submitting an enquiry, scheduling an appointment, accepting a quotation, paying a booking retainer or engaging Signature Production, you confirm that you have read, understood and agreed to these Terms and Conditions.

1. About Signature Production

“Signature Production,” “we,” “our” and “us” refer to Signature Production, a business operating in the Commonwealth of The Bahamas.

“Client,” “you” and “your” refer to the individual, company, organization or authorized representative requesting or purchasing services from Signature Production.

Email: info@signatureproduction.net
Telephone: 242-805-0390
Website: www.signatureproduction.net

2. Services Covered

These Terms apply to all creative and production services provided by Signature Production, including:

• Corporate and non-corporate photography
• Portrait and product photography
• Event photography and videography
• Video production
• Commercials and advertising content
• Promotional and social-media content
• Interviews and testimonial videos
• Livestreaming and broadcast production
• Podcast production
• Editing and post-production
• Creative direction and production planning
• Equipment rental and production support
• Any other related creative service agreed in writing
• The exact scope, price, production schedule and deliverables for each project will be stated in the applicable booking confirmation, quotation, proposal, invoice, statement of work or production agreement.

Where a separate written agreement conflicts with these website Terms, the separate written agreement will control for that project.

3. Quotations and Service Descriptions

All quotations are based on the information provided by the Client at the time of the request.

A quotation may be revised if:

• The project scope changes;
• Additional services or deliverables are requested;
• Production time, locations or personnel increase;
• The Client provides incomplete or inaccurate information;
• Travel, permits, rentals, talent, props or specialist equipment are required; or
• Circumstances outside our reasonable control affect production costs.
• Unless otherwise stated, quotations remain valid for fourteen days and do not reserve a production date until the required booking retainer has been paid.

Website descriptions, sample packages and starting prices are provided for general guidance. Final pricing may vary according to the project requirements.

4. Bookings

A booking is not confirmed until:

1. The Client has supplied all required booking information;

2. The Client has accepted the applicable quotation or service selection;

3. The required booking retainer has been paid; and

4. Signature Production has issued written confirmation.

Submitting an appointment request through Amelia or another booking platform does not by itself guarantee availability.

We reserve the right to decline a booking where the requested work is unsafe, unlawful, misleading, discriminatory, technically impractical, inconsistent with our standards or outside our available capacity.

5. Booking Retainers and Payments

Unless otherwise stated, a booking retainer of fifty percent of the total service fee is required to reserve a date.

The booking retainer compensates Signature Production for reserving production capacity, beginning administrative work and declining other potential bookings for that period. Subject to applicable law, the retainer is non-refundable but may be transferable where these Terms permit rescheduling.

The remaining balance must be paid by the deadline shown on the invoice or quotation. Unless otherwise agreed:

• Portrait and short-session balances are due no later than forty-eight hours before the session;
• Event balances are due no later than seven days before the event; and
• Commercial or larger production payments will follow the schedule stated in the proposal or production agreement.
• Signature Production is not required to begin production, attend an event, release proofs, deliver final content or transfer usage rights while any payment remains outstanding.

Late payments may result in suspension of work, postponement of delivery or cancellation of the booking.

6. Taxes, Fees and Currency

All prices are stated in Bahamian dollars unless another currency is clearly identified.

Applicable VAT, payment-processing charges, bank charges, travel costs and third-party expenses will be identified in the quotation or invoice where required.

The Client is responsible for any fees charged by the Client’s bank, card issuer or payment provider.

7. Cancellations by the Client

Cancellation requests must be submitted in writing.

Unless a separate agreement provides otherwise:

• Cancellations more than fourteen days before production may receive a credit for amounts paid above the booking retainer;
• Cancellations between seven and fourteen days before production may result in a charge of up to seventy-five percent of the agreed service fee; and
• Cancellations fewer than seven days before production may result in the full service fee becoming payable.
• Third-party expenses already committed or paid—including venues, crew, equipment, talent, permits, travel and accommodation—remain payable by the Client.

Any cancellation charge will be applied reasonably in relation to work completed, costs incurred and production capacity reserved, subject to applicable law.

8. Rescheduling

One rescheduling request may be permitted where written notice is received at least forty-eight hours before a portrait session or seven days before an event or commercial production.

The replacement date must normally occur within ninety days of the original date and remains subject to availability.

Additional charges may apply where rescheduling causes:

• Crew or supplier cancellation fees;
• Increased travel or rental expenses;
• Loss of non-refundable third-party payments;
• Additional planning or administrative work; or
• A change in the production scope.
• Repeated rescheduling may be treated as a cancellation.

9. Weather and Outdoor Productions

Signature Production will make reasonable efforts to monitor weather conditions for outdoor productions.

Where unsafe or unsuitable weather prevents production, the parties will attempt to select a new date. A weather-related rescheduling will not normally result in loss of the booking retainer.

The Client acknowledges that weather, lighting, tides, crowds, traffic and environmental conditions cannot be guaranteed.

A Client who chooses to continue despite our recommendation to postpone accepts the resulting creative and technical limitations.

10. Late Arrivals and Overtime

Clients should arrive prepared and on time.

A session will ordinarily end at the originally scheduled time, even when the Client arrives late. Time lost because of Client lateness may reduce the number of setups, photographs, scenes or deliverables that can reasonably be completed.

Where our schedule permits, additional time may be purchased at the applicable hourly or overtime rate.

Events or productions running beyond the contracted period will be billed in increments stated in the quotation or invoice. Continued coverage may be subject to crew availability.

11. Client Responsibilities

The Client is responsible for:

• Providing accurate project information;
• Identifying the authorized decision-maker;
• Arriving prepared and on time;
• Securing access to locations;
• Obtaining venue approval where required;
• Obtaining permission from participants, property owners and rights holders;
• Providing accurate names, titles, logos, scripts and brand materials;
• Ensuring that supplied materials do not violate third-party rights;
• Disclosing hazards, access restrictions and safety requirements;
• Supervising children and vulnerable participants; and
• Reviewing proofs and providing feedback by the stated deadlines.
• Delays caused by missing approvals, materials, access or feedback may affect delivery dates and may generate additional charges.

12. Locations, Permits and Permissions

Unless expressly included in our quotation, the Client is responsible for obtaining and paying for:

• Location permissions;
• Filming and photography permits;
• Venue charges;
• Parking;
• Security access;
• Property releases;
• Music or performance permissions;
• Drone or aviation permissions; and
• Any government or regulatory approvals.
• Signature Production may assist with coordination for an additional fee but does not guarantee that approval will be granted.

13. Creative Direction

The Client acknowledges that photography and video production are creative services.

The Client may provide references, goals and preferences, but Signature Production retains reasonable professional discretion concerning:

• Lighting;
• Composition;
• Camera placement;
• Posing;
• Framing;
• Editing;
• Colour treatment;
• Audio treatment;
• Music selection;
• Story structure; and
• The overall creative execution.
• Portfolio examples demonstrate our general style but do not guarantee that a new project will be identical to previous work.

14. Deliverables

The Client will receive only the deliverables specifically identified in the accepted quotation, booking package or production agreement.

Unless expressly included:

• Raw photographs are not delivered;
• Unedited video footage is not delivered;
• Project files and editing timelines are not delivered;
• Rejected images, test footage and duplicate material are not delivered; and
• Working files, templates and production assets remain our property.
• The final quantity of usable content may vary according to the event, subject participation, production conditions and contracted coverage.

15. Editing and Retouching

Standard editing may include reasonable adjustments to exposure, colour, crop, contrast, sound and overall presentation.

Advanced retouching, object removal, body alteration, compositing, animation, extensive audio repair or other specialized editing is not included unless expressly stated.

Requests outside the agreed editing scope may incur additional fees.

Signature Production will not perform edits that are unlawful, deceptive, defamatory or inconsistent with our professional standards.

16. Review and Revisions

The number of included revisions will be stated in the applicable service description or agreement.

A revision means a reasonable adjustment to an existing approved concept. It does not include:

• A new creative direction;
• Reshooting;
• Replacing an approved script;
• Rebuilding an edit from the beginning;
• Adding material not included in the original scope; or
• Correcting inaccurate information originally supplied by the Client.
• Additional revisions will be charged at our prevailing editing rate.

Feedback should be consolidated and submitted by the authorized Client representative. Conflicting instructions from multiple representatives may delay completion.

17. Turnaround and Delivery

Estimated delivery dates are provided in good faith and begin after:

• Production has been completed;
• All required materials have been received;
• The Client has supplied necessary selections or feedback; and
• All amounts due have been paid.
• Standard delivery periods may vary according to the type and scale of the project.

Rush delivery is subject to availability and additional charges.

Delivery dates may be extended by Client delays, technical failures, supplier delays, illness, emergencies or events outside our reasonable control.

18. File Storage and Archiving

Signature Production may retain final files for up to ninety days after delivery but is not required to store files permanently.

The Client is responsible for downloading, backing up and safely preserving all delivered content.

Restoration or re-delivery of archived files may incur an administrative fee. We cannot guarantee that files will remain available after the storage period.

19. Copyright and Ownership

Unless otherwise agreed in writing, Signature Production retains copyright and ownership of all photographs, video recordings, edits, designs, graphics and other original creative work produced by us.

Full payment grants the Client the licence described in the applicable package, quotation or agreement.

Payment for production does not automatically transfer copyright, project files or unrestricted ownership.

Any transfer of copyright must be expressly stated in writing and may require an additional fee.

20. Client Usage Licence

Unless a broader licence is purchased, personal clients receive a non-exclusive licence to use delivered content for personal, non-commercial purposes.

Business and organizational clients receive a non-exclusive licence to use delivered content for their own:

• Website;
• Social-media pages;
• Internal communications;
• Public relations;
• Marketing materials; and
• Ordinary brand promotion.
• The Client may not, without written permission:
• Resell or sublicense the content;
• Claim authorship of the work;
• Enter the content into commercial stock libraries;
• Apply filters or edits that materially misrepresent our work;
• Use the content to train artificial-intelligence systems;
• Create digital replicas or synthetic media from a person’s likeness;
• Use the content for unlawful or defamatory purposes; or
• Transfer the content to an unrelated third party for commercial exploitation.
• Paid advertising, broadcast, cinema, packaging, large-scale campaigns and third-party brand use may require an expanded commercial licence.

21. Client-Supplied Materials

The Client confirms that they own or have permission to use all materials supplied to Signature Production, including:

• Logos;
• Music;
• Photographs;
• Video;
• Scripts;
• Artwork;
• Brand elements;
• Trademarks; and
• Personal likenesses.
• The Client is responsible for claims resulting from unauthorized materials supplied or specifically directed for inclusion by the Client.

22. Portfolio and Promotional Use

Unless the Client opts out in writing before production, Signature Production may display completed work for:

• Our website;
• Social media;
• Portfolios;
• Showreels;
• Award submissions;
• Trade exhibitions; and
• Business promotion.
• We will not intentionally publish content identified in writing as confidential before production.

Commercial embargoes, private events, minors, sensitive ceremonies and confidential corporate projects should be discussed before booking.

A Client may request a private-use restriction. Additional fees may apply where exclusivity materially limits our ability to display the work.

23. Model Releases and Participants

The Client is responsible for informing participants that photography, video recording or livestreaming will occur and for obtaining any required permissions.

Where minors are featured as principal subjects, consent must be provided by a parent or legal guardian.

Signature Production may request signed appearance or model releases before using identifiable persons in advertising or commercial productions.

24. Event Coverage Limitations

For live events, Signature Production will make reasonable efforts to capture important moments but cannot guarantee coverage of every person, activity or occurrence.

Coverage may be affected by:

• Venue restrictions;
• Guest interference;
• Limited access;
• Poor lighting;
• Obstructions;
• Programme changes;
• Delays;
• Unsafe conditions; or
• Restrictions imposed by officials or venue personnel.
• The Client should identify essential moments and participants before the event.

25. Livestreaming and Internet-Dependent Services

Livestreaming and remote production depend on internet access, electricity, third-party platforms and technical infrastructure that may be outside our control.

We will use reasonable professional measures to reduce interruption risks but cannot guarantee uninterrupted transmission.

Where appropriate, backup recording, internet bonding, secondary power or other redundancy may be quoted separately.

Signature Production is not responsible for platform outages, account suspensions, copyright blocks, network congestion or failures caused by third-party providers.

26. Equipment Failure and Data Loss

Signature Production uses reasonable professional care in handling equipment and production files.

In the unlikely event that material is lost, corrupted or unusable because of equipment failure, media failure, theft, accident or another circumstance beyond reasonable control, our liability will be limited to a reasonable remedy such as:

• Re-performing the affected service where practical;
• Providing a proportional refund for the affected portion; or
• Applying a service credit.
• Nothing in these Terms excludes liability that cannot lawfully be excluded.

27. Health and Safety

Signature Production may pause, modify or end a production where conditions are unsafe for our personnel, contractors, clients, participants or equipment.

The Client must disclose known hazards and follow reasonable safety instructions.

We are not required to operate in severe weather, unsafe structures, uncontrolled crowds, hazardous environments or locations lacking necessary authorization or protection.

28. Third-Party Suppliers

We may engage photographers, videographers, editors, technicians, makeup artists, equipment providers, venues, voice artists or other contractors.

Where we coordinate a third-party supplier, that supplier may also impose separate terms.

Signature Production is not responsible for an independent supplier’s conduct beyond the extent required by applicable law, but we will make reasonable efforts to address service issues.

29. Website and Booking Platform

We aim to keep the website and booking system accurate and available but do not guarantee uninterrupted or error-free operation.

Website availability may be affected by Amelia, WordPress, hosting providers, payment processors and other third-party services.

We may correct pricing, scheduling or descriptive errors. Where an error materially affects a confirmed booking, we will contact the Client to provide reasonable options before proceeding.

30. Privacy and Personal Information

Signature Production may collect information necessary to:

• Respond to enquiries;
• Process bookings and payments;
• communicate with Clients;
• plan and deliver services;
• maintain business records;
• provide galleries and digital files; and
• comply with legal obligations.
• Personal information will be handled in accordance with our Privacy Policy and applicable Bahamian law.

Payment-card information may be processed by third-party payment providers and is not necessarily stored directly by Signature Production.

31. Confidentiality

Each party agrees to take reasonable care with confidential business information received during a project.

Confidential information does not include information that:

• Is publicly available through no breach of these Terms;
• Was already lawfully known;
• Is independently developed; or
• Must be disclosed by law or lawful authority.
• For highly confidential projects, a separate non-disclosure agreement should be executed.

32. Limitation of Liability

To the fullest extent permitted by law, Signature Production will not be liable for indirect, incidental, punitive, special or consequential losses, including lost profits, lost opportunities, reputational harm or loss of anticipated business.

Our total liability arising from a specific service will not exceed the amount actually paid to Signature Production for the affected service.

This limitation does not apply where liability cannot legally be restricted or excluded.

33. Client Indemnity

The Client agrees to be responsible for reasonable claims, losses or expenses arising from:

• Materials supplied without authorization;
• Instructions that violate third-party rights;
• Failure to obtain required permissions;
• Unsafe or unlawful conditions controlled by the Client; or
• The Client’s material breach of these Terms.

This clause will apply only to the extent permitted by law.

34. Force Majeure

Neither party will be responsible for failure or delay caused by circumstances beyond reasonable control, including:

• Hurricanes and severe weather;
• Flooding;
• Fire;
• Illness or medical emergency;
• Government restrictions;
• Civil disturbance;
• Labour disruption;
• Utility failure;
• Internet or telecommunications failure;
• Transportation interruption;
• Venue closure; or
• Other extraordinary events.
• The parties will attempt in good faith to reschedule or adopt another reasonable solution.

35. Complaints

Concerns should be submitted in writing within seven days of delivery or the event giving rise to the concern.

The complaint should clearly identify:

• The relevant booking or invoice;
• The issue experienced;
• Any supporting information; and
• The resolution being requested.
• We will review the matter and attempt to resolve it fairly and promptly.

36. Governing Law

These Terms are governed by the laws of the Commonwealth of The Bahamas.

The parties will first attempt to resolve any dispute through good-faith discussion. Where a resolution cannot be reached, the dispute will be submitted to the courts of competent jurisdiction in The Bahamas unless the parties agree to another lawful dispute-resolution process.

37. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in effect.

The affected provision will be interpreted or adjusted only to the minimum extent necessary to make it lawful and enforceable.

38. Waiver

A failure or delay in enforcing a provision of these Terms does not waive the right to enforce that provision later.

39. Changes to These Terms

Signature Production may update these Terms periodically.

The version in effect when a booking is confirmed will ordinarily govern that booking unless the parties agree otherwise or a change is required by law.

The effective date and last-updated date will appear at the top of this page.

40. Contact

Questions concerning these Terms and Conditions may be directed to:

Signature Production
Email: info@signatureproduction.net
Telephone: 242-805-0390
Website: www.signatureproduction.net